Fleet Repairs & Maintenance - SUBDIRECTORATE

 

Element (Count)

Name

  • Administer all repairs and maintenance invoices from suppliers.
  • Arrange for roadside assistance.
  • Assess vehicles to be used either as relief vehicles or to be auctioned.
  • Capture repair and maintenance requests in GMT integrated Fleet Management System.
  • Conduct vehicle inspections (pre-audit, strip and quote, work in progress and quality assurance).
  • Conduct vehicle related supplier inspections.
  • Ensure the effective and efficient provision of a fleet quality assurance service.
  • Facilitate conditional assessment requests.
  • Facilitate the servicing, repairs and maintenance of vehicles.
  • Handle queries and follow up regarding progress of vehicles.
  • Manage contracts of service providers with regards to fleet repairs and maintenance.
  • Manage the technical hub centre in the region
  • Monitor the monthly R&M expenditure reports received from the service provider.
  • Obtain, evaluate and approve quotations at suppliers and client departments and recommend allocated work.
  • Receive and process repair, maintenance and fitment requests from clients and suppliers.
  • Receive calls for the misuse of government vehicles
  • Register and monitor suppliers.
  • Request, evaluate and approve quotation from suppliers.
  • n/a
  • Not defined
  • OPEX
  • ICT systems
  • n/a
  • Not defined
  • Supplier contracts
  • Fleet Services
  • Leaders in mobility solutions (R&D)
  • To ensure an effective and efficient fleet repair and maintenance service
  • Providing fleet inspections
  • To ensure the effective and efficient coordination of repair and maintenance of the fleet
  • To ensure the effective and efficient provision of a fleet quality assurance service
  • To manage the Client Care Centre (CCC)
  • To manage the performance and payment of suppliers
  • To manage the performance of the contractor
  • Number of approved R&M service requests (SR)
  • Number of approved supplier quotations processed
  • Number of complaints of misuse
  • Number of conditional assessment requests processed
  • Number of R&M service requests (SR) received
  • Number of R&M suppliers on the vehicle-related supplier database
  • Number of requests uploaded to system
  • Number of roadside assistance provided
  • Number of service provider contracts concluded
  • Number of suppliers invoices processed
  • Number of suppliers registered
  • Number of technical hubs managed
  • Number of vehicle inspections carried out
  • Number of vehicle inspections completed
  • Number of vehicle queries/progress reporting
  • Number of vehicle related supplier inspections completed
  • Number of vehicles assessed
  • Number of vehicles serviced & repaired
  • AO: Fleet Rental Services
  • AO: Supplier Performance Control
  • ASD: Client Care Centre
  • ASD: Quality Assurance
  • ASD: Repairs and Maintenance Coordination
  • Not defined