ASD: Client Care Centre - RESPONSIBILITY

 

Element (Count)

Name

  • Receive and process repair, maintenance and fitment requests from clients and suppliers.
  • Request, evaluate and approve quotation from suppliers.
  • ICT systems
  • Fleet Services
  • Client Care Centre
  • Responsibility
  • To ensure an effective and efficient fleet repair and maintenance service
  • To manage the Client Care Centre (CCC)
  • Number of approved R&M service requests (SR)
  • Number of R&M service requests (SR) received
  • Fleet Repairs & Maintenance