AOP-Management Support Services - PERFORMANCE

 

Element (Count)

Name

  • Coordinate cleaning and security contracts.
  • Coordinate occupational health and safety matters.
  • Ensure that the ICT budget is spent as per the planned projects, without exceeding the budget.
  • Identify, implement, optimise, maintain and administer ICT application systems.
  • Identify, optimise and implement improved processes.
  • Maintain and manage venues.
  • Manage and encourage people, optimise their outputs and effectively manage relationships in order to achieve organisational goals.
  • Render a client liaison service.
  • Number of behavioural economic strategies developed to promote culture change
  • Number of contracts concluded
  • Number of evacuation drills (planned/unplanned)
  • Number of GMT communiques to staff
  • Number of health and safety inspection
  • Number of ICT projects running (internet of things and prototypes) as per the ICT Operational Plan
  • Number of process improvements to enable improved service delivery
  • Number of staff/ executive management engagements
  • Number of stakeholder engagements (operational and systems training/interventions, etc.)
  • Number of storytelling interventions conducted
  • Number of strategy documents for the improvement of communications and marketing within GMT developed
  • Number of system enhancements made
  • Number of training interventions conducted
  • Percentage of actual budget spent against the planned and approved budget
  • Percentage of requests reported within 24 hours or less
  • AOP-Office of Chief Director