- AOP-Office of Chief Director
- Availability of resources
- Business availability
- ICT Management Support Service
- To provide management support services
- To render an ICT management support service
- Number of ICT projects running (internet of things and prototypes) as per the ICT Operational Plan
- Number of process improvements to enable improved service delivery
- Number of system enhancements made
- Number of training interventions conducted
- Percentage of actual budget spent against the planned and approved budget
- Management Support Services