AOP-Fleet Services - PERFORMANCE

 

Element (Count)

Name

  • Administer all repairs and maintenance invoices from suppliers.
  • Administer e-fuel and petrol cards implementation as well as fuel management.
  • Administer own damages and fleet losses and claims.
  • Administer recoveries and payments of accidents from client departments and third parties.
  • Administer recoveries of GMT accidents.
  • Administer recoveries of GMT losses from client departments.
  • Administer the registration of vehicles.
  • Advise and assist the office of the state attorney in claims against the state.
  • Advise and assist the office of the state attorney in claims in favour of the state.
  • Arrange for roadside assistance.
  • Assess vehicles to be used either as relief vehicles or to be auctioned.
  • Capture repair and maintenance requests in GMT integrated Fleet Management System.
  • Check vehicle roadworthiness
  • Conduct vehicle inspections (pre-audit, strip and quote, work in progress and quality assurance).
  • Conduct vehicle related supplier inspections.
  • Coordinate the conversion of prototype and specialised vehicles.
  • Coordinate the fitment of additional vehicle equipment.
  • Coordinate the preparation of new vehicles.
  • Coordinate the private rental contract.
  • Coordinate the subsidised motor vehicle scheme.
  • Coordinate the vehicle take-in’s and alienations.
  • Determine the need for suitable vehicles in consultation with clients.
  • Execute high level internal accident investigations.
  • Facilitate conditional assessment requests.
  • Facilitate the servicing, repairs and maintenance of vehicles.
  • Handle cases regarding the misuse of government vehicles.
  • Handle processes concerning legal advice from the office of the state attorney.
  • Handle queries and follow up regarding progress of vehicles.
  • Identify and handle possible irregularities and fraud cases.
  • Investigate non-vehicle related incidents.
  • Loss control management
  • Maintain the driver’s database.
  • Maintain the vehicle register.
  • Manage and administer third party accidents and claims against the state.
  • Manage and administer traffic violations for the GMT fleet.
  • Manage and administer vehicle accidents and claims in favour of the state.
  • Manage contracts of service providers with regards to fleet repairs and maintenance.
  • Manage contracts of service providers with regards to tracking, fuel and auctions
  • Manage fleet compliance audits and fraud investigations
  • Manage the GMT Self-Insured provision
  • Manage the technical hub centre in the region
  • Manage vehicle auctions.
  • Management of business risks
  • Managing the implementation of the tracking and control system in vehicles.
  • Monitor the monthly R&M expenditure reports received from the service provider.
  • Obtain, evaluate and approve quotations at suppliers and client departments and recommend allocated work.
  • Process the purchasing of vehicles.
  • Provide a shuttle service.
  • Provide GMT rental vehicles
  • Provide rental pool vehicles.
  • Receive and process repair, maintenance and fitment requests from clients and suppliers.
  • Receive calls for the misuse of government vehicles
  • Register and monitor suppliers.
  • Request, evaluate and approve quotation from suppliers.
  • To keep the clients informed of the latest fleet policies and contracts
  • Not defined
  • OPEX
  • ICT systems
  • ICT systems, Clients to report incidents
  • ICT systems, State Attorney
  • ICT systems, State Attorney, Clients to report incidents
  • ICT systems, State Attorneyts
  • n/a
  • Not defined
  • Policies and legislation
  • Supplier contracts
  • To ensure an effective and efficient fleet repair and maintenance service
  • To manage fleet operations
  • To manage fleet risk
  • Not defined
  • To ensure the effective and efficient coordination of repair and maintenance of the fleet
  • To ensure the effective and efficient provision of a fleet quality assurance service
  • To manage and administer accidents and claims in favour of the state
  • To manage and administer fleet and non-vehicle losses
  • To manage and administer third parties’ accidents and claims against
  • To manage the Client Care Centre (CCC)
  • To manage the performance and payment of suppliers
  • To manage the performance of the contractor
  • To manage the risk regarding drivers of GMT vehicles
  • To plan, acquire, convert, fit and prepare the fleet
  • To provide fleet administration services
  • To render an effective general vehicle rental service.
  • Not defined
  • Number of accident recoveries & payments processed
  • Number of accident recoveries of GMT accidents processed
  • Number of additions to the fleet
  • Number of approved R&M service requests (SR)
  • Number of approved supplier quotations processed
  • Number of cases of advice provided to state attorney
  • Number of cases of advice provided to the State Attorney
  • Number of cases of assistance to state attorney provided
  • Number of cases of misuse handled
  • Number of claims against the State processed
  • Number of collisions/ claims in favour of the State processed
  • Number of complaints of misuse
  • Number of conditional assessment requests processed
  • Number of damages, fleet losses and claims processed
  • Number of drivers database's available
  • Number of Fleet Services circulars issued
  • Number of fuel cards issued
  • Number of GMT rental vehicles
  • Number of internal accident investigations conducted
  • Number of irregularities and fraud cases processed
  • Number of months the shuttle service was in operation
  • Number of non-vehicle related incidents investigated.
  • Number of private rental contracts concluded
  • Number of R&M service requests (SR) received
  • Number of R&M suppliers on the vehicle-related supplier database
  • Number of recoveries of losses processed
  • Number of requests received for GMT Rental vehicles
  • Number of requests uploaded to system
  • Number of roadside assistance provided
  • Number of roadworthy vehicles
  • Number of service provider contracts concluded
  • Number of service provider contracts concluded (fuel, tracking, auctions)
  • Number of special/prototype vehicles converted
  • Number of subsidised vehicles
  • Number of suppliers invoices processed
  • Number of suppliers registered
  • Number of technical hubs managed
  • Number of traffic violations processed
  • Number of vehicle asset registers issued
  • Number of vehicle inspections completed
  • Number of vehicle queries/progress reporting
  • Number of vehicle related supplier inspections completed
  • Number of vehicles assessed
  • Number of vehicles auctioned
  • Number of vehicles fitted with tracking and control system
  • Number of vehicles in the fleet
  • Number of vehicles procured
  • Number of vehicles registered
  • Number of vehicles serviced & repaired
  • Number of vehicles with fitted with additional equipment
  • Percentage of operational budget spent for replacement of vehicles
  • AOP-Fleet Operations
  • AOP-Fleet Repairs & Maintenance
  • AOP-Fleet Risk Management
  • AO: Accidents and Recoveries
  • AO: Claims against the State
  • AO: Fleet Rental Services
  • AO: Losses
  • AO: Operational Risk Assessment
  • AO: Supplier Performance Control
  • ASD: Client Care Centre
  • ASD: Fleet Administration
  • ASD: Fleet Planning and Acquisitions
  • ASD: Quality Assurance
  • ASD: Repairs and Maintenance Coordination
  • DD: Fleet Operations
  • Not defined